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We take our ethical responsibilities and your privacy
seriously. We have a strong commitment to providing
excellent service to all our customers and visitors
of this Web Site, including respecting your concerns
about privacy. This Privacy Policy discloses how we
collect, protect, use and share information gathered
about you on our website. If you use this site you explicitly
agree to the terms and conditions of the Privacy Policy
in effect at the time of your use. We hope that this
disclosure will help increase your confidence in our
website and enhance your experience on the Internet.
Therefore, in compliance with industry standards and
regulations enforced typically by the Federal and State
Governments, we abide the following privacy policy.
Browsing
This website does not collect personally identifiable
information from your computer when you browse this
website and request pages from our servers. This means
that, unless you voluntarily and knowingly provide us
with personally identifiable information, we will not
know your name, your email address, or any other personally
identifiable information. We may use IP addresses, browser
types and access times to analyze trends, administer
the site, improve site performance and gather broad
demographic information for aggregate use. When you
request a page from our website, our servers log the
information provided in the HTTP request header including
the IP number, the time of the request, the URL of your
request, and other information that is provided in the
HTTP header. We collect the HTTP request header information
in order to make our website function correctly and
provide you the functionality that you see on this website.
We also use this information to better understand how
visitors use our website and how we can better tune
it, its contents and functionality to meet your needs.
Information We Collect and Its Uses
We collect your personal information if you decide
to purchase one of our products or retain our services,
participate in our affiliate marketing program, subscribe
to our newsletter, complete an application form, participate
in one of our surveys or transact other business with
us. We need to collect personally identifiable information
from you to execute the requested transaction, provide
you with a particular service, and/or to further enhance
your account. At anytime, we may ask you to voluntarily
supply us with additional information needed. We will
ask you for information such as, but not limited to:
name, current and/or billing address, your e-mail address,
telephone number and, if you purchase one of our products
or services, a valid credit card number, your Social
Security number and certain other personal information,
such as your date of birth, address, employment information,
and certain credit card and loan account information.
We may use your email address to send a confirmation
and, if necessary, we might use the other information
to contact you for help in processing.
In addition, when you provide contact details for transaction
requests such as scheduling an appointment or requesting
a proposal, we will use the contact information to keep
you updated about future offers or promotions unless
you opt-out online or otherwise notify us.
We may also use the information we collect about you
in order to, but not limited to: • learn more about
your interest in the products or services we offer and
provide you with information; • enroll customers who
desire our services • open customer files and establish
their accounts • provide customer service • negotiate
settlement of our customers’ debts (according to the
terms and conditions of their written agreements) •
learn how to improve our products or services • provide
opportunities for our affiliates and other companies
to inform you about the products or services they offer
that may interest you • to share aggregated statistical
data with our business partners or for public relations.
For example, we may disclose that a specific percentage
of our users are between the ages of 25 and 35.
Aside from the ways mentioned above, we may use your
personally identifiable information in many other ways,
including sending you promotional materials, and sharing
your information with third parties so that these third
parties can send you promotional materials. (By "promotional
materials," we mean communications that directly
promote the use of Web sites, or the purchase of products
or services.). However, you may "opt-out"
of certain uses of your personal information.
Disclosure of Information to Third Parties
We may disclose a consumer’s personally identifiable
information in order to effect or carry out any transaction
that you have requested of us or as necessary to complete
our contractual obligations with you. WE RESERVE THE
RIGHT TO SELL, RENT OR TRANSFER YOUR PERSONAL INFORMATION
TO THIRD PARTIES FOR ANY PURPOSE IN OUR SOLE DISCRETION.
We prohibit the sale or transfer of personal information
to non-affiliated entities for their use without giving
you the opportunity to opt-out (See Opt-Out below).
We may share your personally identifiable information
with affiliated companies that are directly or indirectly
controlled by, or under common control of Mission
Debt Settlement, LLC. We may send personally identifiable
information about you to non-affiliated companies that
are not directly or indirectly controlled by, or under
common control of, Mission Debt Settlement, LLC.
The personal information collected on this site and
by third parties will be used to operate the site and
to provide the services or products or carry out the
transactions you have requested or authorized. We may
change or broaden the use of your personal information
at any time. We may use your personal information to
provide promotional offers to individuals by means of
email advertising, telephone marketing, direct mail
marketing, banner advertising, and other possible uses.
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having
your personally identifiable information used for certain
purposes, when we ask for this information. For example,
if you purchase a product/service but do not wish to
receive any additional marketing material from us, you
can indicate your preference on our order form.
If you no longer wish to receive our newsletter and
promotional communications, you may opt-out of receiving
them by following the instructions included in each
newsletter or communication or by emailing or calling
us per the information contained on our contact page.
If you do not wish to have your personal information
collected by any third party that is not our agent/service
provider, please contact our customer service department
to actively opt-out of having your personal information
shared.
Service Providers
We may use other third parties to provide certain clerical
and information processing and shipping services on
our site. When you sign up for our services, we will
share only as much information as is necessary for the
provision of those services.
These third parties are prohibited from using your
personally identifiable information for any other purpose.
Securing the Transmission and Storage of Information
The security of your personal information is extremely
important to us. We employ generally accepted industry
standards to protect the personal information submitted
to us, both during transmission and once we receive
it.
If you have any questions about the security on our
Web site, please feel free to e-mail us.
Log Files
As is true of most Web sites, we gather certain information
automatically and store it in log files. This information
includes internet protocol (IP) addresses, browser type,
internet service provider (ISP), referring/exit pages,
operating system, date/time stamp, and click stream
data.
We use this information, which does not identify individual
users, to analyze trends, to administer the site, to
track users’ movements around the site and to gather
demographic information about our user base as a whole.
We do not link this automatically-collected data to
personally identifiable information.
Cookies
A cookie is a small text file that is stored on a user’s
computer for record-keeping purposes. We use cookies
on this site. We do not link the information we store
in cookies to any personally identifiable information
you submit while on our site.
We use session ID cookies. We use session cookies to
make it easier for you to navigate our site. A session
ID cookie expires when you close you browser. We can
at your option set a persistent cookie to store your
passwords, so you don’t have to enter it more than once.
Persistent cookies also enable us to track and target
the interests of our users to enhance the experience
on our site.
If you reject cookies, you may still use our site,
but your ability to use some areas of our site, such
as contests or surveys, will be limited.
Some of our business partners (e.g., advertisers) use
cookies on our site. We have no access to or control
over these cookies.
This privacy statement covers the use of our cookies
only and does not cover the use of cookies by any advertisers.
Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a.
Web Beacons/Web Bugs), that help us better manage content
on our site by informing us what content is effective.
Clear gifs are tiny graphics with a unique identifier,
similar in function to cookies, and are used to track
the online movements of Web users. In contrast to cookies,
which are stored on a user’s computer hard drive, clear
gifs are embedded invisibly on Web pages and are about
the size of the period at the end of this sentence.
We do not tie the information gathered by clear gifs
to our customers’ personally identifiable information.
We use clear gifs in our HTML-based emails to let us
know which emails have been opened by recipients. This
allows us to gauge the effectiveness of certain communications
and the effectiveness of our marketing campaigns. If
you would like to opt-out of these emails, please see
"Choice and Opt-out."
Links to Other Sites
This Web site may contain links to other sites such
as our affiliates as well as third parties which are
not owned or controlled by us. Please be aware that
this privacy policy only addresses our company’s use
and disclosure of your information collected on this
site.
While we try to link only to sites that share our standards
and respect for privacy, we are not responsible for
the privacy practices of such other sites. We encourage
you to be aware when you leave our site and to read
the applicable privacy policies and terms of conditions
of each and every Web site that collects personally
identifiable information.
This privacy statement applies only to information
collected by this Web site.
Co-branded sites
We may be co-branded with "partners and affiliates".
These business to business relationships are helpful
to us and to you as they afford all concerned with greater
product and service opportunities. We always provide
opt-out opportunities regarding the sharing of your
information with such partners and affiliates. Please
note the sites linked to our site are governed by their
own privacy policies which may or may not reach the
standards set by our company.
Access to Personally Identifiable Information
If your personally identifiable information changes,
or if you no longer desire our product or service, you
may correct, update, delete or deactivate same by emailing
our Customer Support by contacting us by telephone or
postal mail at the contact information listed below.
Customer Service
If you send us correspondence, including e-mails and
faxes, we may retain such information in your customer
file. Information you give us over the telephone may
be noted for your file. We may also keep copies of any
correspondence sent to you. We retain these records
in order to provide the products and services you have
requested and to measure and improve our customer service.
We may, over time, delete these records as permitted
by law. Phone calls may be recorded or monitored for
customer satisfaction purposes.
Based upon the personally identifiable information
you provide, we may communicate with you to provide
the services you request, and to manage your account.
We may communicate via email or telephone, in accordance
with your wishes.
Legal Disclaimer
We reserve the right to disclose your personally identifiable
information, as required, to comply with the law, applicable
regulations, governmental and quasi-governmental requests,
judicial proceedings, court orders or subpoenas, to
enforce our Legal Notices or other agreements, or to
protect our rights, property or safety or the rights,
property or safety of our users or others (e.g., to
a consumer reporting agency for fraud protection etc.).
Supplementation of Information
In order to provide certain services to you, we may
on occasion supplement the personal information you
submitted to us with information from third party sources.
Business Transitions
In the event our company goes through a business transition,
such as a merger, acquisition by another company, or
sale of all or a portion of its assets, your personally
identifiable information will likely be among the assets
transferred. You will be notified via e-mail and/or
a prominent notice on our Web site for 30 days of any
such change in ownership or control of your personal
information.
Changes to this Privacy Statement
We reserve the right to modify this privacy statement
at any time. We will not jeopardize your privacy. The
provisions contained in this privacy statement supersede
all previous notices or policies regarding our privacy
practices with respect to this site. Any and all changes
will be made here, to this privacy statement.
We encourage you to check our site frequently to see
the current privacy statement to be informed of how
we are committed to protecting your information and
providing you with improved content on our website in
order to enhance your online experience. Upon any material
changes to the policy statement, we will post those
changes to this privacy statement, the homepage, and
other places we deem appropriate so that you are aware
of what information we collect, how we use it, and under
what circumstances, if any, we disclose it.
Contact Us
If you have any questions, comments, complaints or
suggestions regarding our privacy policy or our website,
please contact
us
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